Find quick answers to common questions about features, billing, security, and more.
How do I get started with Write Studio?
Sign up for a free unlimited account. We’ll guide you through setting up your first project with templates and tutorials tailored to your writing goals.
Can I import documents from other writing tools?
Yes! We support imports from Word or Google Docs. During import, we can preserve your formatting and structure or clean it to optimizing it for our long-form writing environment.
How does the AI writing assistant work?
Ask our AI for suggestions for improving clarity, structure, and style. Chose from eight different options to improve readability.
What formatting options are available?
We offer comprehensive formatting with style guides, custom templates, and automatic citation formatting. You can create brand-consistent documents with headers, footnotes, tables, and more.
What is included in the free plan?
Sign up for an unlimited free account. This means you have access to all the features to try for 15 days. After that, you can downgrade to the free plan. Check out our pricing page for more details.
How do refunds work?
When you downgrade your plan (at any time), we refund any amounts outstanding and issue a new invoice for any new plan you select.
Can I change my plan at any time?
Yes! You can change your plan at any time. We will refund any amounts outstanding and issue a new invoice for the selected plan.
Do you charge VAT for EU customers?
All invoices issued are inclusive of any government charges.
How is my data protected?
All accounts are password protected by encryption and enterprise-grade security. We use multi-factor sign in to avoid hacking.
Who can see my writing?
Nobody! Unless you share it. All accounts are protected by encryption.
Do you use my writing to train AI models?
NO! Your data is owned by you,. We do not use any of your text for anything other than generating your written output.
Can I export my data?
Yes! All documents can be exported to Word, PDF or HTML.
with any questions.